Privacy Policy for Credo Tri IndyCar App

Effective Date: July 22, 2025
Last Updated: July 22, 2025

Introduction

Welcome to the Credo Tri IndyCar App ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

Register for an account
Use the QR code scanning features
Request VIP experiences
Subscribe to notifications
Contact us for support

This information may include:

Name
Email address
Phone number
Profile information
User preferences
VIP status information
Date of Birth

Automatically Collected Information

When you use our App, we may automatically collect certain information about your device and usage patterns:

Device Information:

Device type and model
Operating system and version
Unique device identifiers
Mobile network information

Usage Information:

App features accessed
Time spent in the App
QR codes scanned
Experiences accessed
Notification interactions
Crash reports and performance data

Location Information:

With your permission, we may collect location data to provide:
- Directions to racing venues
- Location-based event information
- Nearby experiences and services

Camera and Media Access

Camera: Used exclusively for QR code scanning to access exclusive experiences and check-in features
Photo Library: May be accessed to save QR codes and event photos (with your permission)
Microphone: May be accessed for video recording features related to events

How We Use Your Information

Core App Functionality

Provide and maintain the App's features
Process QR code scans for experience access
Manage user accounts and profiles
Deliver personalized content and experiences
Provide race schedules and event information

Communication

Send push notifications about race updates and events
Deliver VIP experience notifications
Provide customer support
Send important announcements and safety information

Improvement and Analytics

Analyze App usage patterns
Improve App performance and features
Conduct research and development
Generate analytics and reporting

Legal and Safety

Comply with legal obligations
Protect against fraud and security threats
Enforce our terms of service
Respond to legal requests

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

App hosting and maintenance
Push notification services
Analytics and performance monitoring
Customer support services

These providers are contractually obligated to protect your information and use it only for specified purposes.

Racing Events and Venues

For VIP experiences and event access, we may share necessary information with:

Racing venues and event organizers
Experience providers and vendors
Security and safety personnel

Legal Requirements

Court orders or legal processes
Government requests
Protection of our rights and safety
Investigation of potential violations

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

Unauthorized access
Alteration or destruction
Accidental loss
Unlawful processing

Security measures include:

Encryption of data in transit and at rest
Secure authentication systems
Regular security assessments
Access controls and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes
Enforce our agreements

When information is no longer needed, we securely delete or anonymize it according to our data retention policies.

Your Rights and Choices

Account Information

You may update, correct, or delete your account information by:

Accessing your account settings in the App
Contacting us directly
Following the instructions provided in our communications

Location Services

You can control location permissions through your device settings. Disabling location services may limit certain App features.

Push Notifications

You can manage notification preferences through:

App notification settings
Device notification settings
Unsubscribe links in our messages

Data Access and Portability

Request access to your personal information
Receive a copy of your data in a portable format
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

International Users

If you are accessing our App from outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using our App, you consent to such transfer.

Third-Party Links

Our App may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to these third-party services. We encourage you to review the privacy policies of any third-party services you access.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

Posting the updated Privacy Policy in the App
Sending you a notification
Updating the "Last Updated" date

Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@wickedthink.com
Address: [Your Business Address]
Phone: [Your Phone Number]

For specific requests regarding your personal information, please include:

Your full name
Email address associated with your account
Detailed description of your request
Any relevant account information

Consent

By using our App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.