Privacy Policy for Credo Tri IndyCar App

Effective Date: July 22, 2025
Last Updated: July 22, 2025

Introduction

Welcome to the Credo Tri IndyCar App ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account
  • Use the QR code scanning features
  • Request VIP experiences
  • Subscribe to notifications
  • Contact us for support

This information may include:

  • Name
  • Email address
  • Phone number
  • Profile information
  • User preferences
  • VIP status information
  • Date of Birth

Automatically Collected Information

When you use our App, we may automatically collect certain information about your device and usage patterns:

Device Information:
  • Device type and model
  • Operating system and version
  • Unique device identifiers
  • Mobile network information
Usage Information:
  • App features accessed
  • Time spent in the App
  • QR codes scanned
  • Experiences accessed
  • Notification interactions
  • Crash reports and performance data
Location Information:
  • With your permission, we may collect location data to provide:
    • Directions to racing venues
    • Location-based event information
    • Nearby experiences and services

Camera and Media Access

  • Camera: Used exclusively for QR code scanning to access exclusive experiences and check-in features
  • Photo Library: May be accessed to save QR codes and event photos (with your permission)
  • Microphone: May be accessed for video recording features related to events

How We Use Your Information

Core App Functionality

  • Provide and maintain the App's features
  • Process QR code scans for experience access
  • Manage user accounts and profiles
  • Deliver personalized content and experiences
  • Provide race schedules and event information

Communication

  • Send push notifications about race updates and events
  • Deliver VIP experience notifications
  • Provide customer support
  • Send important announcements and safety information

Improvement and Analytics

  • Analyze App usage patterns
  • Improve App performance and features
  • Conduct research and development
  • Generate analytics and reporting

Legal and Safety

  • Comply with legal obligations
  • Protect against fraud and security threats
  • Enforce our terms of service
  • Respond to legal requests

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • App hosting and maintenance
  • Push notification services
  • Analytics and performance monitoring
  • Customer support services

These providers are contractually obligated to protect your information and use it only for specified purposes.

Racing Events and Venues

For VIP experiences and event access, we may share necessary information with:

  • Racing venues and event organizers
  • Experience providers and vendors
  • Security and safety personnel

Legal Requirements

  • Court orders or legal processes
  • Government requests
  • Protection of our rights and safety
  • Investigation of potential violations

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access
  • Alteration or destruction
  • Accidental loss
  • Unlawful processing

Security measures include:

  • Encryption of data in transit and at rest
  • Secure authentication systems
  • Regular security assessments
  • Access controls and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer needed, we securely delete or anonymize it according to our data retention policies.

Your Rights and Choices

Account Information

You may update, correct, or delete your account information by:

  • Accessing your account settings in the App
  • Contacting us directly
  • Following the instructions provided in our communications

Location Services

You can control location permissions through your device settings. Disabling location services may limit certain App features.

Push Notifications

You can manage notification preferences through:

  • App notification settings
  • Device notification settings
  • Unsubscribe links in our messages

Data Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

International Users

If you are accessing our App from outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using our App, you consent to such transfer.

Third-Party Links

Our App may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to these third-party services. We encourage you to review the privacy policies of any third-party services you access.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated Privacy Policy in the App
  • Sending you a notification
  • Updating the "Last Updated" date

Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@wickedthink.com
Address: [Your Business Address]
Phone: [Your Phone Number]

For specific requests regarding your personal information, please include:

  • Your full name
  • Email address associated with your account
  • Detailed description of your request
  • Any relevant account information

Consent

By using our App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.


Credo Tri IndyCar App
Powered by Wicked Think
© 2025 All Rights Reserved