RETURN TO THE DIRECTORY On Site YMCA Facility Visit EvaluationEvaluation InfoEvaluator Name(Required) First Last Location(Required)- Select One -Briargate YMCACottonwood Creek Family Center YMCADowntown YMCAFirst & Main YMCAFountain Valley YMCASoutheast & Armed Services YMCATri-Lakes YMCADate of visit(Required)Month123456789101112Day12345678910111213141516171819202122232425262728293031Year20232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Time of visit(Required) Hours : Minutes AM PM Name of the team member who gave you the tour?(Required) Greeting and Rapport BuildingParking lot, front entryway clean and inviting?(Required) Yes No Were you greeted within 30 seconds of entering the facility or within 10 feet of the front desk?(Required) Yes No Did the team member who gave you the tour introduce him/herself by name?(Required) Yes No Tour & Needs AssessmentDid the team member ask open-ended questions to identify your needs and wants in a membership plan during the tour?(Required) Yes No Did the team member ask questions regarding your fitness goals and interests?(Required) Yes No Did the team member ask if you wanted to see the facility, take a tour?(Required) Yes No Were you provided with information about a Jump Start (Free personal training appointment included)?(Required) Yes No Did they talk about a fitness orientation (someone to show you the equipment)?(Required) Yes No Or an InBody Assessment?(Required) Yes No Or a meeting with a personal trainer to set goals?(Required) Yes No Were you provided with information about our Annual Support Campaign?(Required) Yes No Did they talk about the Y being a not-for-profit organization?(Required) Yes No Did they talk about us offering assistance for membership and programs?(Required) Yes No Closing & Follow-upDid the team member ask a "soft close" question at any time? For example, "does this sound like it will be a good fit for you/your family?"(Required) Yes No Did the team member ask you if you are ready to join the YMCA today?(Required) Yes No Did the team member offer you a pass to come back and try using the facilities?(Required) Yes No What documentation or materials were given/offered to you?(Required) Things to ObserveHow busy were they for the time of day?(Required) How clean was the facility? Specifically the locker room?(Required) How was the mood and atmosphere?(Required) Please provide a description of your visit, including any memorable or notable feedback.(Required) WICKED CLIENTS WICKED US BE WICKED MORE WICKED 5825 Mark Dabling Blvd. Suite 130 Colorado Springs, CO 80919 firstname.lastname@example.org 719.424.7049 ©2019 WickedThink Marketing. All rights reserved.